Returns & Exchanges
At Heidi Merrick, we want you to love your California-made pieces; if you are not completely satisfied, we accept returns and exchanges on unworn, tagged items within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging with all designer tags attached to ensure they arrive in perfect condition.
Attach Shipping Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep a copy of your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing