Frequently Asked Questions
Everything you need to know about the California Minimalist lifestyle.
What is the standard shipping timeframe?
Orders are typically processed within 2-3 business days. Domestic shipping via UPS or FedEx usually takes 5-7 business days, while international delivery times vary by destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Where are Heidi Merrick garments produced?
We take pride in our local production. The majority of our collection is designed and responsibly manufactured in Los Angeles, California, ensuring the highest quality craftsmanship.
How do I determine my size?
Our silhouettes range from structured to flowy. We provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing up for tailored pieces and sizing down for oversized styles.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or fees incurred during the importation process.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our customer service team immediately for assistance.